Privacy Policy
YOUR PRIVACY RIGHTS
Cream of the Crop Herbs LLC (hereinafter referred to as the brand “The Flower Pot”) has created a curated, specialty website that connects consumers to quality wellness solutions, including plant-based products that promote all-natural relief and vitality. The site is located at https://theflowerpot.la (or successor URL) (“Site”). The Site serves as an online resource for individuals seeking a place to be empowered to discover the benefits of herbal healing and a safe, effective, nature-based approach to personal care. The Flower Pot is committed to protecting the privacy rights of users of its Site and we take your privacy seriously. This Privacy Policy describes the information that we collect from you through the Site, how we collect and maintain this information, and what we do with it after we collect it, including how we may disclose it.
By using the Site, or by providing your information to us, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy and our Terms and Conditions of Use (the "Terms"). IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THE SITE.
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we make material or significant changes to this Privacy Policy, we will notify you here, by email if applicable, or by means of a notice on our Site. Your continued use of any of our Site will signify your acceptance of any changes to our Privacy Policy.
INFORMATION WE MAY COLLECT
Registration is not required to use the Site. If you register and create an account, we will ask for some personal information, such as a valid email address and a password, which is used to help protect your account from unauthorized access. We may also collect additional personal information such as your name, physical address, phone number, and credit card information, when you create your account or make a purchase. All such information is collectively referred to herein as “Personal Information.” In addition, the Site may collect certain information automatically, including, but not limited to, your IP address and a determination of your location with the utilization of geolocation; the operating system you use to access the Site; the type of Internet browsers you use; information about the way you use the Site; information associated with your Internet service provider; the content you view and/or download, search terms you enter, features you use, and the date and time of your visits to the Site.
HOW WE USE YOUR INFORMATION
We may use the information and/or Personal Information we collect from you to do things such as: process your account registration if you choose to register, facilitate your use of the Site, allow you to manage your account or order details, communicate with you about your account or changes to the Site, the Terms or this Privacy Policy, analyze use of and improve our Site, identify and protect against misuses of our Site, screen our orders for potential fraud or other risks, provide you with purchase confirmation and delivery information, process or follow-up regarding your order, offer products and services that may be of interest to you, and enforce our Privacy Policy and Terms.
DISCLOSURE OF INFORMATION
We may share aggregated, non-personally identifiable information about you with third parties, including selling such aggregated non-personally identifiable data and the results of analytics regarding same to third parties. This information is anonymous, statistical information that reflects usage of the Site and does not include your Personal Information. We may use your email address to send messages relating to our company or products or wellness topics, from which you will have the ability to opt-out.
We will not share your Personal Information with others, except as indicated below.
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We may share Personal Information with service providers, such as credit-card processors, fulfillment partners, data management providers, promotional managers, remarketers, or other similar partners performing services on our behalf. Third party service providers with whom we share Personal Information will be required to use that Personal Information only as needed to provide the services they are providing to us and in a manner consistent with this Privacy Policy.
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We may need to disclose your Personal Information without your consent and without notice to you in response to legal process; to prevent fraud; to comply with legal or regulatory requirements; to enforce our Privacy Policy and/or Terms; to investigate claims of intellectual property infringement, to protect the rights, property or safety of our users, our employees, or others; or to investigate security breaches or otherwise cooperate with authorities pursuant to a legal matter.
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We may disclose your Personal Information in connection with a merger, acquisition, or liquidation of our company or sale of certain assets, to any third party involved in such transactions, including those who may be located outside the United States, and in connection with business negotiations with respect to any such transactions.
SHOPIFY AND AUTHORIZE.NET
The Site is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to provide our services and sell our products to you. Your information and Personal Information are stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. Shopify’s Privacy Policy is here, and applies to all data they collect. If you choose a direct payment gateway to complete your purchase, then The Flower Pot’s payment processor stores your credit card data. It is encrypted according to the requirements of the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. For additional information, you can review Shopify’s terms of service here. If necessary, we may also process your order via Authorize.net. Authorize.net’s Privacy Policy is here and the terms of service are here – these policies would apply to all data collected and processed by Authorize.net.
COOKIES, CLEAR GIFs, AND USAGE DATA
Like most websites, we may track use of the Site so we can analyze usage patterns and improve our Site. The technologies we use to monitor the Site’s activity may include cookies and clear GIFs, among others. A cookie is a small text file that may have a unique identifier, and resides and may be stored, among other places, on a user's computer and emails we may send you. Through the use of a cookie, we may automatically collect information about your activity on the Site, such as the pages you visit, the links you click, the searches you conduct, and the date and time of your use of the Site. When you sign in to your account we may record your user ID and the name on your account in the cookie file on your computer, as applicable. We also may record your password in this cookie file, if you indicated that you would like your password saved for automatic sign-in. For security purposes, we will encrypt any usernames, passwords, and other user member account-related data that we store in such cookies. We may allow third-party providers to serve cookies from the Site to allow them to assist us in various activities, such as analysis and research on the effectiveness of the Site, content, and potential advertising. Any information that these third parties collect via cookies and web beacons is not linked to any Personal Information collected by us. Cookies may be persistent or stored only during an individual session.
You may delete or decline browser cookies on your computer by changing your browser settings. (Click "Help" in the toolbar of most browsers for instructions.) If you do so, some of the features of the Site may not function properly.
Clear GIFs (a.k.a. web bugs, beacons, or tags) are small graphic images placed on a web page, web-based document, or in an email message. Clear GIFs are invisible to the user because they are typically very small (only 1-by-1 pixel) and the same color as the background of the web page, document or email message. We do not use clear GIFs to collect Personal Information about you. However, we may use clear GIFs to capture statistical usage information for our Site or the services and products offered through the Site. We may correlate this information to a user for statistical analysis of user experiences on our Site.
We also maintain log files that contain IP addresses. In general, we may use log files to monitor traffic on our Site, to troubleshoot technical problems, and to report aggregate information to our advertisers. In the event of user abuse of our Site, however, we may block certain IP addresses or console IDs, as applicable. If available, IP addresses and console IDs may be used to personally identify you in order to enforce our Terms.
SECURITY
We take the safeguarding of your information and Personal Information seriously. We employ reasonable security measures to prevent or reduce the risk of disclosure of such information and Personal Information. Any Personal Information will be encrypted with industry standard security such as Secure Socket Layer (SSL). If accessing the Site through your computer, while on a secure page, the lock icon in the address bar of your internet browser becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’. While we strive to ensure the safety and security of your information, no security measures are perfect or impenetrable. To protect the confidentiality of your Personal Information, you must keep your password confidential and not disclose it to any other person. Please advise us right away if you believe your account has been compromised in any way.
THIRD PARTY SITES
The Site may contain advertising or links to web sites operated by third parties or third party e.g. blog posts or other content. The fact that our Site contains such links or content is not an endorsement or representation of our affiliation with that third party. By clicking on one of these links, you will leave the Site and will be subject to the privacy policy of the linked website. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your information or Personal Information by such third parties, and we cannot guarantee that they will adhere to the same privacy and security practices as we do. If you visit a third party website that is linked to our Site, you should consult that website's privacy policy before providing any Personal Information.
WEB LOGS AND OTHER FORUMS
The Site may offer web logs, web postings, bulletin boards, chat rooms, newsgroups or other forums which permit users to post content such as product reviews or interact online. Any Personal Information or other information you transmit or post online will be made public and The Flower Pot cannot control nor is it responsible for the use any third party may make of such Personal Information or other information.
REMARKETING
We may use third party technologies to remarket our services based on your behavior while using the Site. Note that only non-personally identifiable information is used in this process. This means that depending which pages you visit on the Site, your browser can become part of an audience, thus be exposed to our ads though third-party ad networks (including Google) across the Internet. You can opt out of being included in remarketing by visiting the Network Advertising Initiative opt-out page. If you agree to receive promotional offers on our products, we will provide your name and email address to our partners so that they can send you such promotions.
MINORS
We do not knowingly or intentionally allow anyone under the age of 21 to enter our Site nor do we collect any information or Personal Information from anyone under the age of 21. The Site employs age gating technology prior to accessing the Site. If a parent or guardian becomes aware that his or her child has accessed the Site or provided us with information or Personal Information, he or she should contact us at info@theflowerpot.la. If we become aware that a child under 21 has accessed the Site or provided us with Personal Information, we will delete such Personal Information.
BUSINESS TRANSITIONS
In the event The Flower Pot goes through a business transition, such as a merger, acquisition by another company, or sale of a portion of its assets, your information, including your Personal Information will, in most instances, be part of the assets transferred.
INTERNATIONAL DATA TRANSFERS
The Site is operated and maintained within the United States. If you are visiting the Site from outside of the United States, you should be aware that your data will be transferred to and processed under the laws of the United States, which may not have the same data protection laws as the country in which you are located. By visiting the Site, you consent to the processing and transfer of your data as set out in this Privacy Policy in the United States and subject to the laws of the United States. If you do not consent to having your information used in accordance with this Privacy Policy, you may not access the Site.
LIMITATION OF LIABILITY
YOU UNDERSTAND AND AGREE THAT ANY DISPUTE OVER PRIVACY IS SUBJECT TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY AND THE SITE’S TERMS (INCLUDING ANY LIMITATIONS ON DAMAGES CONTAINED THEREIN).
MODIFYING YOUR INFORMATION
You may log in to your account at any time to modify the information you provided when you created it. For security purposes, however, the first and last name on an account cannot be changed once it has been created. You may unsubscribe from any emails using the link provided in any such email. If you request that your account be deleted, we may still maintain historical information about your account and any transactions in which you have participated.
You may request details of Personal Information which we hold about you for a small fee. In addition, California Civil Code Section 1798.83 entitles California customers to request information concerning whether a business has disclosed Personal Information to any third parties for the third parties' direct marketing purposes. As stated in this Privacy Policy, The Flower Pot will not sell or share your Personal Information with third-party companies for their direct marketing purposes without your consent. California customers who wish to request further information about our compliance with this law may contact us by email at info@theflowerpot.la with Attention: Legal Department CA Civil Code Section 1798.83 Inquiry in the subject line.
RESPONSE TO DO NOT TRACK SIGNALS
We do not track our visitors over time and across third party websites to provide targeted advertising and therefore do not respond to Do Not Track (“DNT”) signals. However, some third party sites may keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, your web browser may allow you to set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked.
CONTACT
If you would like to communicate with us regarding privacy issues or have questions or comments about this Privacy Policy, please contact us at info@theflowerpot.la.
Last Modified: January 29, 2019